Parts in Motion Review Summary

Parts in Motion is a UK-based online retailer specialising in OE quality car parts with multiple warehouses to support its operations. It generally serves a broad audience seeking affordable and diverse automotive components, offering expert fitment advice and competitive pricing. While the service tends to dispatch orders quickly, some delivery and returns processes may present challenges, leading to a mixed overall impression.

Highlights

  • Suitable for individuals and workshops needing wide car parts selection and fitment support
  • Extensive automotive product range covering repair and maintenance
  • Balanced view: affordable pricing but occasional delivery delays and returns issues
  • Reliable mid-tier performance with a score of 3.9/5 based on strengths and limitations

Within the broader UK auto parts market, customers can find alternatives with differing service levels or physical stores. For a detailed examination, see the Parts in Motion review, which places the brand as a significant but not flawless option among its peers.

About Parts in Motion

Finding the right car part quickly and at a fair price can be difficult for many vehicle owners. Delays, incorrect parts, and complex returns add to the frustration of vehicle maintenance. Reliable access to quality parts is essential for safe and timely repairs.

About Parts in Motion

Parts in Motion is an online retailer specialising in OE quality car parts and accessories. It operates multiple warehouses across the UK, providing a wide product range with fitment advice. It is positioned as a large UK auto parts supplier focused on convenient online ordering and delivery.

Parts in Motion has served over a million customers since 2013 and maintains a Trustpilot rating of 3.7 from over 1100 reviews. Over 98% of orders are dispatched within one working day, supported by a 30-day return policy with fitment guarantees. However, some users report occasional delivery and returns delays.

This service suits UK car owners and workshops needing a broad parts selection with expert advice. Buyers should consider potential variability in delivery and returns responsiveness when choosing this retailer. For a detailed evaluation, see our Parts in Motion review.

Other opinions about Parts in Motion

Opinions and insights gathered from trusted review articles and authoritative websites covering Parts in Motion.

Review by trustpilot.com trustpilot.com
“Parts In Motion is noted for helpful customer service and effective resolution of part-related issues.”

Overview of Parts in Motion

Parts in Motion is an online retailer based in the United Kingdom specializing in car parts and accessories. It operates under the ownership of Automotion Factors Ltd and distributes products via multiple UK warehouses without offering physical in-store collection. The company serves primarily mainland UK customers with options for next day and standard delivery through carriers such as Royal Mail and FedEx.

The business model focuses on direct online sales of original equipment (OE) quality parts, supporting vehicle repair and maintenance needs. It offers a broad range of automotive categories including braking, engine parts, lighting, and workshop supplies, enhanced by fitment advice and a guarantee designed to ensure customers receive compatible components. The platform features tools such as a vehicle registration finder to assist in part selection.

Since its founding in 2013, Parts in Motion has shipped over a million parts and maintains a structure involving multiple warehouses distributed across the UK. While recognized for competitive pricing and extensive product availability, the company balances operational strengths against challenges in delivery consistency and returns responsiveness. The Parts in Motion Review reflects a mix of customer experiences regarding these aspects.

Parts in Motion Review

Parts In Motion is a prominent UK-based online retailer specialising in automotive parts. The company focuses on providing a wide selection of Original Equipment (OE) quality car parts with expert fitment guidance. Its primary aim is to support vehicle repairs and maintenance with reliable, competitively priced products.

Parts in Motion Review
Image:partsinmotion.co

The brand offers a comprehensive range of automotive products across multiple categories including braking, engine parts, lighting, and more. Customers benefit from features such as vehicle registration-based part searching, a fitment guarantee, and multiple delivery options. Parts In Motion operates through a multi-warehouse system across the UK, emphasising fast dispatch and customer service support.

Parts in Motion Highlights
  • Extensive product range
  • Vehicle fitment guarantee
  • Multiple UK warehouses
  • Competitive pricing
  • Responsive customer support

Parts in Motion Bosch 3397004359 Wiper Blade Review

The Bosch 3397004359 Wiper Blade available at Parts in Motion is designed to provide reliable and consistent wiping performance, ensuring clear visibility in various weather conditions. It features a durable construction that helps resist wear and tear, suitable for a range of UK vehicles.

Parts in Motion Bosch 3397004359 Wiper Blade Review
Image:partsinmotion.co

This wiper blade fits most common car models and benefits from expert fitment advice provided by Parts in Motion, helping minimise compatibility issues. The product is sourced as an OE quality part, maintaining a balance between performance and affordability.

Ordering is straightforward with next-day delivery options within the UK, though shipments may come from multiple warehouses. Parts in Motion supports returns under a clear policy with a fitment guarantee, which covers return costs if the part does not fit as per their advice.

Parts in Motion Bosch 3397004359 Wiper Blade
Parts in Motion Bosch 3397004359 Wiper Blade

Price £6.76 • partsinmotion.co.uk

Parts in Motion Febi 16620 Brake Pads Set Review

The Parts in Motion Febi 16620 Brake Pads Set offers OE quality replacement brake pads designed for various UK vehicle makes. These pads provide reliable stopping power and durability, meeting industry standards while ensuring compatibility through expert fitment advice.

Parts in Motion Febi 16620 Brake Pads Set Review
Image:partsinmotion.co

Available through a streamlined online platform, the brake pads come with a fitment guarantee that helps reduce the risk of incorrect purchases. Orders are typically dispatched quickly from multiple UK warehouses, allowing for delivery options including next day service when ordered before the cut-off time.

Customers benefit from competitive pricing and a straightforward return policy within 30 days if parts are unused and in original condition. The set suits users looking for a balance of quality and value for brake maintenance or repairs without physical store collection options.

Parts in Motion Febi 16620 Brake Pads Set
Parts in Motion Febi 16620 Brake Pads Set

Price £31.41 • partsinmotion.co.uk

Parts in Motion Blue Print ADT32109 Oil Filter Review

The Parts in Motion Blue Print ADT32109 Oil Filter is designed to meet OE quality standards, ensuring reliable performance and protection for various vehicle engines. This oil filter helps maintain engine cleanliness by effectively trapping contaminants and preventing damage.

Parts in Motion Blue Print ADT32109 Oil Filter Review
Image:partsinmotion.co

Constructed using durable materials, the filter offers consistent filtration efficiency which supports engine longevity. It is compatible with a range of car models, backed by fitment guidance available through Parts in Motion's online platform. Customers can expect accurate part matching through the vehicle registration tool.

Available through a secure UK-based online retailer, the Blue Print ADT32109 benefits from competitive pricing and fast dispatch options. While shipping is generally reliable, users should be aware that delivery times can vary depending on order specifics and location within the UK.

Parts in Motion Blue Print ADT32109 Oil Filter
Parts in Motion Blue Print ADT32109 Oil Filter

Price £5.79 • partsinmotion.co.uk

Advantages and Disadvantages of Parts in Motion

Parts in Motion offers a broad selection of car parts spanning many makes and models, supported by competitive pricing and a user-friendly website with helpful fitment tools. Customers benefit from free UK delivery on orders over £50, a 30-day return policy with fitment guarantees, and generally fast refund processing within about two weeks.

However, some customers experience delivery delays and inconsistent shipping reliability, which can impact the overall buying experience. Additionally, the returns process can be challenging, with reported issues in responsiveness, and certain customers find the customer service interactions overly detailed or intrusive during inquiries.

What’s good
  • Wide range of car parts
  • Competitive and affordable pricing
  • Free delivery over £50 in UK
  • Helpful customer service and fitment experts
  • User-friendly website with fitment tools
  • 30-day return policy with fitment guarantee
  • Fast refund processing typically within 14 days
  • High dispatch rate within one working day
Watch-outs
  • Reported delivery delays and inconsistencies
  • Challenges with returns responsiveness and clarity
  • Customer service sometimes perceived as intrusive

Fitment & Ordering

Ordering from Parts In Motion uses an online vehicle registration tool to ensure correct part compatibility. Expert fitment advice is offered through multiple communication channels, supported by a fitment guarantee to minimize the risk of incorrect parts. The checkout process is online with secure payment options.

The company operates multiple UK warehouses and dispatches over 98% of orders within one working day. There is no option for physical collection as all orders and returns are managed online or via customer service. This model emphasizes convenience and accuracy, relying on timely online communication with customers.

Return Policy

Returns must be requested within 30 days of delivery. Return shipping costs are generally the responsibility of the customer except in cases of incorrect fitment with approved advice. Parts eligible for return must be unused, in their original packaging, and free from contamination or any marks indicating fitting.

Refunds may be refused for used parts, damaged items without prior approval, or parts not in their original condition. It is important to ensure that the returned parts meet these conditions to qualify for a refund. Customers should follow the specified return guidelines carefully to avoid any issues with the return process.

Shipping and Delivery Information

Shipping is available primarily across mainland UK, with surcharges and exceptions for regions including Scotland, Northern Ireland, the Isle of Man, and the Channel Islands. International shipping can be arranged but requires prior contact with customer service. There is no option for physical pickup as all orders are delivered directly to customers.

Standard delivery usually takes 2 to 4 working days, while next-day delivery is offered for most parts if ordered before 2:30 pm. Shipments are made using Royal Mail Tracked 24/48 and FedEx next working day tracked services. Customers should be aware that some delivery delays have been reported and international shipping is subject to additional confirmation by the company.

Warranty

Coverage: Warranty claims are handled on a case-by-case basis and may include repair, replacement, or refund according to the company's Terms and Conditions. The warranty requires verification of correct fitment, and claims will be rejected if the parts are not suitable for the specified vehicle. Detailed information regarding warranty durations and restocking fees is not explicitly documented.

The claim process involves contacting customer service with order details and vehicle information. Customers must provide necessary documentation to initiate a warranty claim. The company evaluates each claim individually to determine the appropriate resolution based on the terms provided.

Parts In Motion Contact Information

You can reach Parts In Motion customer service through several contact methods available during their support hours. Support is provided Monday to Friday from 09:30 to 17:00 to assist with your inquiries.

  • Email: [email protected]
  • Phone: +441392719805
  • Live Chat: Available during support hours
  • Social Media: Facebook page for updates and interaction

Please contact Parts In Motion support for any questions or assistance you may need. They are available Monday to Friday from 09:30 to 17:00 to provide help and support.

Where to buy Parts in Motion?

Parts in Motion products are officially available through their secure online platform, where users benefit from account registration, clear support channels, and outlined return policies, providing structural reliability. By purchasing from partsinmotion.co.uk, customers can expect a streamlined online experience with fitment advice and delivery options. It is worth noting that marketplace platforms like eBay may offer these parts, but reliability and service consistency can vary compared to the official website. Since there is no physical store, purchasing relies entirely on online processes and shipping logistics, which occasionally present delays or service differences.

Conclusion of Parts in Motion reviews & ratings

The automotive parts sector relies on reliable access to quality components, and Parts In Motion plays a role by offering a wide product range, fitment support, and a UK-based distribution model. Many customers find value in the expertise and tools available at partsinmotion.co.uk, which supports vehicle repairs and maintenance with practical options.

Those interested can explore more details and user feedback to form their own view, knowing this analysis is available for reference. It’s helpful to revisit the Parts in Motion review for further insights into how this brand fits individual needs without expectation-setting beyond the information presented.

Editorial notes reflect aggregated buyer feedback and our independent editorial review of publicly available information. They are for informational purposes only and do not constitute endorsements. Purchases are made at your own discretion, and we are not responsible for transactions or outcomes related to this store. Experiences may vary. This content is assisted by AI and reviewed by our editorial team. While we strive for accuracy, AI-supported information may not always be 100% precise, so please verify any critical details.